The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We respect your privacy.  Therefore we never share or sell your personal information with any third parties.  Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology.



  • Shipping & Delivery
  • At this time, LoggingEncoders.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, LoggingEncoders.com ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Warranties
  • Products manufactured or sold by JORAL LLC & Loggingencoders.com are warranted against defects in materials and workmanship, for 2000 operating hours, as measured by the timing device installed in the product, and are warranted to meet the performance specifications as listed in the current catalog and/or data sheet for the specific product being warranted. 

     

    During that period, JORAL LLC & Loggingencoders.com will, at its sole option, repair or replace, at no cost to the customer, products which prove to be defective,and provide a warranty on the replacement unit for the remainder of the operating hours from the failed unit, provided the defect or failure is not due to misuse or abuse of the product. 

     

    Any unauthorized attempt to repair the product(s) by the customer, or any unauthorized modifications by the customer, can, at JORAL LLC & Loggingencoders.com sole option, cause this warranty to become null and void. 

     

    In addition, this warranty does not apply to products that have been subjected to abuse or operated in environments that exceed their design specifications. The customer is responsible for shipment of the defective product to the JORAL LLC & Loggingencoders.com. 

     

    NO OTHER WARRANTY, GUARANTEE, OR REPRESENTATION IS EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTY FOR MERCHANTABILITY OR FOR FITNESS OFPURPOSE.  JORAL LLC & LOGGINGENCODERS.COM, IN NO CASE, BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY KIND OR NATURE WHATSOEVER. NOTWITHSTANDING, IN ANY CASE, JORAL LLC & LOGGINGENCODERS.COM LIABILITY SHALL BE LIMITED TO REPAIR, REPLACEMENT, OR PURCHASE PRICE REFUND, AT ITS SOLE OPTION, ONLY AFTER THE RETURN OF SUCH GOODS WITH CONSENT IN ACCORDANCE WITH THE RETURN POLICY AND WITH SHIPPING CHARGES PREPAID. ANY WARRANTY SERVICE (CONSISTING OF TIME, TRAVEL, AND EXPENSES RELATED TO SUCH SERVICES) PERFORMED OTHER THAN AT JORAL LLC & LOGGINENCODERS.COM COMPANY'S FACTORY, SHALL BE AT CUSTOMERS EXPENSE.



  • Return Policy
  • Only products currently stocked by JORAL LLC & Loggingencoders.com may be returned for restocking. Products which have been manufactured or configured to customer specifications are not stocked and may not be returned. Returned products are subject to a restocking fee of $25 or 25% of the purchase price, whichever is greater , and must be returned within 30 days of the date shipped from JORAL LLC & Loggingencoders.com.

     

    All products being returned must be 100% complete and must be packaged in ORIGINAL PACKAGING. All packaging materials, manuals, other accessories and documentation must be included in the original packaging. Items sent for return consideration will be denied and JORAL LLC & Loggingencoders.com return policy will not be honored in the event that a return shipment is received by us improperly packaged, altered, or physically damaged. All items will be inspected and tested upon receipt.

     

    A Return Materials Authorization (RMA) number is required for any item returned for credit. Returns should be sent to our Repair Department. RMA numbers may be obtained by contacting Customer Service in advance. 



  • Miscellaneous
  • Phone: 707 722 7899

     

    Address:

     

    LoggingEncoders.com

    5050 S Towne Dr

    New Berlin, WI 53151